Aug 16, 2024 By Hamad Ibrahim 6 min
TL;DR: Your App Store listing is viewed by users when they search for your app in the App Store or review their previously installed apps needing updates. Whether it's a first impression or repeat visit, it's important to demonstrate to users the quality of your app and why it deserves to be installed or updated. Your App Store listing also needs to be fully compliant with Apple's guidelines for your app submission to be approved. In this article we'll go through all the components of an App Store listing so you can ensure your app will win over users and receive the green light from Apple. When using Median's App Store Publishing Service you'll get even more of a leg up with our guarantee of App Store approval.
An effective App Store listing is important to your app’s overall success.
That’s why it’s crucial to learn the key elements that make for a powerful Apple App Store product page. From crafting an app name and designing an app icon to optimizing your app’s description, screenshot, promotional text, and keywords — all play a significant part in optimizing your app for the App Store, and meeting Apple’s strict guidelines.
Why? All these elements are important for an app to be successfully accepted into the App Store.
To better understand the elements of a listing, it's important to have knowledge of the App Store review guidelines laid out by Apple. As an app developer, it is your responsibility to thoroughly review and adhere to the App Store guidelines to ensure your app is accepted.
On a deeper level, each App Store element has its own set of rules and guidelines that needs to be followed. Let’s take a closer look at each of them.
Your App Store listing App Name helps users discover your app in the Apple App Store. The name itself can be different from the app name used on your app. In our example (see image above) the app name on the device (when downloaded) is "NYTimes" whereas the App Store listing App Name is "The New York Times".
Apple recommends that your app name should be simple, easy to spell, memorable, and be descriptive where possible. Your app name can be up to 30 characters long.
Some strategies you can use when creating an app name:
Tip: Test your app name through A/B testing to see which name resonates best with your audience.
Your app icon is the first point of visual contact to a user when they come across your app in the App Store.
Apple suggests working with a graphic designer to create an icon that is simple and recognizable. Apple also has strict UI do’s and don’ts for app icons, so ensure you meet the set guidelines.
Some strategies to consider when crafting your app icon:
Note: You will need to provide your icon in multiple image sizes for usage across the App Store.
Tip: Customize your app icon’s size and attributes to meet all the Apple device’s size requirements — like iOS, iPadOS, MacOS, watchOS, and tvOS.
Your app’s subtitle is meant to clearly and concisely summarize your app. The subtitles can be up to 30 characters long and appear below the app name.
Apple suggests using the subtitle instead of the app name to explain your app’s value position in detail. This is where you have more space to describe what your app does, highlight features of your app that would guarantee downloads.
You can update your app’s subtitle whenever you submit a new version of your app.
Strategies to consider for a good app subtitle:
Tip: When writing the app subtitle, avoid promotional language such as “Best app ever” or “5-star app” because it can be considered misleading or exaggerated. Apple emphasizes on providing accurate, reliable, and truthful information with zero exaggerations.
Your app preview displays your app’s features, functionality, and UI in a short video available directly on the App Store.
Apple grants 30 seconds for app previews that include footage captured on the device to show users what the app looks like in action.
You can add up to three app previews on the App Store and localize them to be accessible globally.
Note that app previews automatically play with muted audio when users are on your App Store listing, so make sure the first few seconds of the preview are visually compelling.
Strategies to consider when creating your app preview video:
Tip: Add a compelling CTA in your preview video which will clearly convince people to download your app.
Your app’s screenshots show users a glimpse of your app before they actually choose to download it. These images need to stand out and deliver your app’s value proposition clearly.
Basic screenshots of your app will be accepted by Apple, however, we recommend investing in creating high quality images that include your branding and headlines presenting the features of your app.
Apple allows for 10 screenshots to be uploaded on App Store product pages. If an app preview is not available, the first three screenshots will appear in search results to showcase the app.
Your app screenshot should focus on a main benefit or feature that will fully tell your app’s story and showcase its value.
If dark mode is supported, add one screenshot showing your app’s UI in dark mode — this will ensure users what to expect in each mode.
For iPhones, separate screenshots need to be provided for each of the device sizes, 5.5 inch for iPhones with a home screen button, and 6.5 inch for more recent iPhones.
Images need to be provided in a range of sizes including:
If your app is marked as being compatible with iPads (we recommend doing so in most situations) then you will need to provide screenshots for iPad.
Similarly there are two formats, one for iPads with a home button and more recent iPads. The images need to be provided in the below sizes
Other strategies to follow:
Tip: A/B test your screenshot to learn which one resonates best with your audience.
Your App Store description is key for enhancing App Store optimization and showcasing your app’s features, benefits, and values.
It must be engaging, and highlight the key features and functionality of the app. Your app’s description must be a concise, informative paragraph followed by a short list (in the form of bullets) of its main features.
Apple states that for your app listing to be successful, the first sentence of the description should catch people’s attention — users should be able to get an idea of what your app is about without having to tap “read more”.
Also, be consistent with your branding: Communicate in the tone your audience is familiar with and use terminology that resonates with your target audience.
You can update your app’s description when a new version of the app is submitted. Apple suggests using promotional text to share important updates more frequently rather than re-submitting the app just to update the description.
Strategies to consider when writing your App Store description:
Tip: To reach a global audience, consider localizing your app description so that it's accessible to local audiences worldwide.
In-App Purchases are a monetization strategy that allows app users to make purchases within your app. This strategy is especially popular among e-commerce apps and gaming apps that include various products and services to buy.
Apple allows IAP to be viewed and started from your App Store listing page. Both In-App Purchases and subscription packages get their own section on your product page — allowing you to include up to 20 total items across the two sections.
Apple lets you choose the order of the list, making sure important products and packages are displayed on top of the section.
Each item has its own display name, promotional image, and description. In-App Purchase names are limited to 30 characters and descriptions are limited to 45 characters, so be descriptive, accurate, and concise when highlighting their benefits.
IAPs also appear in search results. When users find your in-app purchase there, they will be taken directly to your App Store listing. In the listing page, viewers can engage with your app’s description, screenshots, and previews, or even start an IAP.
Apple prompts users to download your app if they start an IAP but haven’t installed the app yet. This is to ensure safety, and Apple will not complete the transaction otherwise.
Some strategies to consider for In-App purchases:
Tip: Monitor app reviews and respond to feedback mentioning in-app purchases — this will raise awareness to your IAP, address user concerns, and highlight the benefits of your IAP.
The “What’s New” section of your App Store page allows you to effectively communicate changes included in the latest release of your app. This information is displayed on your App Store listing page and on the Updates tab in the App Store app.
You can use What's New to provide release notes with details on what's changed in the most recent version of your app, and why users should download your update.
This is where you can write about:
Tip: Add a CTA in the What’s New section to excite users about new updates and motivate them to download your app.
Ratings and Reviews play an important role in showcasing your app’s credibility to new users. They influence how well your app ranks in search and increases user engagement.
That’s why it’s important to focus on providing your target audience a top-quality, highly engaging app that encourages users to leave positive reviews.
Apple has a “summary rating” system — this means that Individual ratings make up your app’s summary rating. This is then displayed on your App Store listings page.
With Apple’s SKStoreReviewController API, you can easily let users send in their feedback within the app. You can do this by:
Note: For Median customers we have an App Review native plugin that makes this functionality easily available.
Apple also lets you respond to user reviews via App Store Connect. You can directly address user feedback, questions, and concerns, enhancing app user loyalty.
The user will be notified and will get the option to update their review. Remember, reviews can be updated whenever users choose to do so, but only the latest reviews and responses will be displayed on your App Store listing.
Tip: Monitor user activity and prompt for reviews and feedback accordingly. If a user is engaging with the in-app purchases feature, then that should be your sign to prompt for feedback.
The promotional text for your App Store listing appears at the top of the description and is up to 170 characters long. This is what sells your app — so make sure it is eye-catching and proposes the app’s benefits and value.
Use this space to share the latest news about your app, such as limited-time sales or upcoming features.
Your app’s promotional text can be updated any time — it doesn’t require you to submit a new version of your app and it doesn’t require App Store approval to change.
Strategies to consider when writing your promotional text:
Tip: Consider adding a clear, strong and convincing CTA, such as “Download now” or “Get started today” to guide your audience through the next step.
Keywords help users find your app, providing Apple the necessary information related to your app to help the App Store display it in search results.
Carefully choosing the right keywords is very important to boost your overall App Store optimization strategy. Use keywords that you think users will use to find an app similar to yours.
Be specific in describing your app’s features — this will help the App Store search algorithm to prioritize your app in relevant searches.
Apple does have a limit to keywords: At 100 characters total, you can separate your keywords with commas and not spaces (however, you can have a two-word keyword, i.e.: Car, Rental, Car Sales) — ensure that all 100 characters are used in full.
Note: Keywords are used to help your app be discover-able to the end user. They contribute to search results and recommendations but aren’t the only decisive component for visibility.
Some strategies to consider when setting up your keywords:
One of the main reasons your app may get rejected by the App Store is the improper use of keywords. Do not use keywords such as:
Tip: Avoid taking up character count with promotional text in your keywords as these do not affect your app’s search ranking.
Categories help users discover new apps on the App Store. When listing your app, you have the option to set a primary and a secondary category for your app.
Primary categories are the most important categories for broader reach. For users to discover you, users can filter search results to a more refined category (solely based on primary category listings).
Setting a category also lets Apple know what tab your app should appear on — so pick a category that is relevant to you. Choosing a wrong category may result in rejection from the App Store during their review period.
Strategies to consider:
Tip: Select a category that will not affect your app if a new feature was added — flexibility for app categories is key.
Localization is an important part of an ASO strategy to ensure accessibility and global reach.
According to Apple, if an app is available in multiple languages, then localizing the app’s description, keywords, app previews, and screenshots, for each of the available markets is key to reaching a global audience.
You can also translate your app’s name and tailor keywords if needed, to ensure your app resonates with the local audiences of each market.
Strategies to consider when localizing your App Store product page:
Tip: A/B test your localized app, get feedback from local users and then improve the listing based on the feedback.
Median understands the challenge of getting an app accepted by the App Store.
Apple’s strict guidelines are put in place to ensure apps are of high-quality and safe for end users. Ensuring that app developers follow these guidelines ensures that app’s will be accepted by the App Store.
It becomes your responsibility to follow the above mentioned guidelines to a tee and ensure that you understand what they mean and take the necessary steps to avoid rejection.
Luckily, if App Store publishing becomes too complicated, then Median can help.
Median’s Full Service option lets Median handle App Store publishing for you so you can focus on your business, as opposed to app development, publishing, and maintenance. All apps built using Median’s App Studio, plus guidance from Median’s team of experts, guarantee a 100% App Store approval rate.
To learn more about this, book a call with our team of experts today.
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